Shipping policy

Shipping Policy

Last Updated: June 2026

Thank you for shopping with AYME Outdoorium. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Processing times may be extended during:

  • Public holidays

  • Promotional periods

  • High-demand seasons

  • Exceptional circumstances beyond our control

Customers will receive an order confirmation email once the order has been placed and a shipping confirmation once the order has been dispatched.

2. Shipping Destinations

AYME Outdoorium ships to selected countries across:

  • European Union

  • United Kingdom

  • United States

  • Middle East

  • Other international destinations where shipping services are available

Shipping availability may vary depending on the destination country.

3. Estimated Delivery Times

Estimated delivery times vary by destination:

Europe

5–10 business days

United Kingdom

5–10 business days

United States

7–15 business days

Middle East

5–12 business days

Other International Destinations

7–20 business days

Please note that delivery times are estimates and are not guaranteed.

4. Shipping Costs

Shipping costs are calculated during checkout based on:

  • Product dimensions

  • Product weight

  • Delivery destination

  • Selected shipping method

Any applicable shipping charges will be displayed before completing your order.

5. Customs Duties and Import Taxes

International shipments may be subject to:

  • Customs duties

  • Import taxes

  • Local handling fees

These charges are determined by the destination country's authorities and are the responsibility of the customer.

AYME Outdoorium has no control over these charges and cannot predict their amount.

6. Tracking Information

Once an order has been shipped, customers will receive tracking information via email whenever available.

Tracking updates are provided by the shipping carrier and may take time to appear in the system.

7. Delivery Delays

Delivery delays may occur due to:

  • Customs inspections

  • Carrier delays

  • Weather conditions

  • Public holidays

  • Transportation disruptions

  • Force majeure events

AYME Outdoorium is not responsible for delays caused by third-party carriers or customs authorities.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided:

  • Additional shipping charges may apply

  • Delivery delays may occur

  • The shipment may be returned to sender

AYME Outdoorium cannot be held responsible for orders shipped to incorrectly provided addresses.

9. Lost or Damaged Shipments

If your order arrives damaged or appears to be lost in transit, please contact us as soon as possible.

Customers should provide:

  • Order number

  • Description of the issue

  • Photos of any damage (if applicable)

We will work with the shipping carrier to investigate and provide an appropriate solution.

10. Contact Information

AYME Outdoorium

Email: info@aymeoutdoorium.com

Website: www.aymeoutdoorium.com

For any questions regarding shipping or delivery, please contact our customer support team.